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Shipping

 
Shipping normally takes just a few days (see below) but timescales are not guaranteed and in exceptional situations shipping can be delayed by up to 30 days if, for example, you give us an incorrectly-formatted shipping address, or your local customs and excise authority has intervened.  If shipping is delayed by more than 30 days we will cancel your order and refund your payment.


United Kingdom Shipping

UK STANDARD DELIVERY
£2.99 (Free for orders over £100)
Normally 2-4 working days

We will send your delivery by Royal Mail Signed For Delivery. If ordered after 10am, whilst we will endeavour to dispatch it same day, it may not be dispatched until the next working day. Orders placed on a Friday, Saturday, Sunday or Bank Holiday will be dispatched on the next working day.

PRIORITY SHIPPING
£8.95 (Free for orders over £150)
Normally 1-2 working days 

We will send your delivery by Royal Mail Special Delivery Next Working Day if ordered before 10am on the day. If ordered after 10am, we will endeavour to dispatch it same day but it may not be dispatched until the next working day. Orders placed on a Friday, Saturday, Sunday or Bank Holiday will be dispatched on the next working day and delivered the following day before 1pm.


Europe Shipping

£9.95 per order
Normally 3-7 working days


USA, Canada and Rest of the World Shipping

£19.99 per order
Normally 3-8 working days


Australia & New Zealand Shipping

£16.99 per order
Normally 4-8 working days


How We Handle Your Order

We accept your order once we despatch your goods and we aim to despatch your order by the next working day.  We will get a signature at your shipping address for delivery of your order, but this may not be the person named on the address label.  If nobody is available to sign for your order we will leave a ‘Something for you’ card explaining that we attempted to make a delivery, inviting you to either collect your order from your local delivery office or arrange a redelivery within 18 calendar days.